In 2019, companies in the top quartile for ethnic and cultural diversity outperformed those in the fourth quartile by a 36 percent margin in profitability. – McKinsey & Co., 2020

Our Approach

Diverse markets, diverse customers, diverse talent, diverse conditions — all good reasons why solutions that consult and integrate diverse perspectives and talent are the most adaptive and successful.

At Inclusion4Performance, we help individuals and organizations cultivate inclusive environments. We know that Inclusion – climates of mutual respect, psychological safety, and trust that value differences –foster high performance.

Many companies want to cultivate Inclusion but few know what steps to take to do so. Inclusion4Performance has decades of successful experience cultivating Inclusive team environments and cultures. With our proven tools and methods, we don’t just talk, we deliver!

Our solutions help organizations and individuals transform the dynamics and practices of exclusion – bias, favoritism, and microaggressions.

We help organizations transform exclusion practices by:

recognizing the value of Diversity, Equity, and Inclusion,
assessing their structures, policies, and practices for bias, and
renovating them to promote Diversity, Equity, and Inclusion.

We help individuals transform exclusion dynamics by developing:

the ability to Recognize them when they happen,
the courage to Address them, and
the skill to respectfully Discuss and transform them.

“Talent is equally distributed but opportunity is not.” – Leila Janah

Our Team

Paula Zamarra, founder and President of Inclusion4Performance, is an Organization Development and Diversity Equity & Inclusion leader who has been specializing in High Performing Teams, and in particular, Inclusion since 2015.

Paula excels at developing and implementing successful enterprise-wide people solutions. She also specializes in people dynamics and the conversations needed to address and transform counter-productive organizational and interpersonal dynamics like unconscious bias, favoritism, and microaggressions.

Paula’s success in cultivating environments of inclusion and belonging led to her being selected to lead Inclusive Leadership strategy and solutions at General Atomics in 2020. Through Inclusion4Performance, Paula shares proven knowledge and tools to help individuals and organizations hold the conversations and make the changes that lead to equity, inclusion, and high performance.

Paula’s industry experience ranges from Fortune 500s to small startups and includes the technology, financial technology, healthcare, energy, and aerospace industries. Her solutions have been instrumental in the biggest revenue increase in 11 years at one company and the identification of manufacturing process improvements leading to ~$400K of cost reductions at another.

Paula received her M.A. in Adult Learning and Organization Development from the University of Texas at Austin and her B.S. in Biology from the University of Florida. She is Adjunct Faculty in the Executive Perspectives for Scientists and Engineers program at the University of California San Diego.

Strategic Partners

Bruce Griffiths is an organizational consultant and founder of Organization Systems International (OSI). Bruce has 40+ years of experience in leadership and consulting roles. Bruce’s company, OSI, has specialized in leadership selection and development since its inception and has been recognized a number of times for professional contributions, including two best practice citations from ASTD for developing unique business simulations designed to teach strategic leadership competencies.

Examples of Bruce’s Diversity, Equity & Inclusion work include an initiative to improve retention of protected groups for the U.S. Coast Guard, and a competency/promotion program at a global sports and fitness company to ensure equity in selection decisions. Bruce is a strong proponent, and expert in, using objective criteria, and reliable/valid selection/promotion methodologies to drive out systemic bias.

Bruce has spoken at dozens of professional conferences, and published numerous articles including a recent book, Competencies at Work, which has become recognized as essential reading in the talent management space.

Marion Moreno, Ed. D is a Talent Management Professional with depth of experience in global executive leadership and organization development in Fortune 500 companies. Her industry experience includes financial services, retail, insurance and energy. Her most recent corporate work experience included leading a nationally recognized executive education program in partnership with Stanford University for the Directors level in a utility company.

Marion received a Doctorate Degree in Organization and Leadership from the University of San Francisco. She holds an MA Degree in Human Behavior and a BA Degree in Political Science. In addition, Marion is a contributor to “Collaboration and Peak Performance-A Multidisciplinary Perspective for Emerging Leaders” published in July 2013. She has also contributed ethical case studies to a book entitled “Ethical Decision Making: Case Studies in Organizational and Leadership” published in 2018.

Marion is also an Adjunct Professor at the University of San Francisco in the School of Management and Golden Gate University in their Graduate Leadership program.

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